Frequently Asked Questions
Everything you need to know about your T2 Tea experience, from brewing tips to delivery details.
How should I store my T2 tea to keep it fresh?
To maintain the delicate flavors and aromas, store your tea in a cool, dry place away from direct sunlight. We recommend using our airtight tin canisters to protect the leaves from moisture and strong odors.
Do you offer international shipping?
Yes, we ship our premium tea blends globally. Shipping costs and delivery timeframes vary by destination and will be calculated at checkout based on your location.
Are your tea bags biodegradable?
Sustainability is a priority for us. Our plant-based teabags are made from cornstarch and are industrially compostable, ensuring you can enjoy your brew with minimal environmental impact.
What is your return policy for food products?
Due to health and safety regulations, we cannot accept returns on opened tea products. However, if your order is damaged or incorrect, please contact our support team within 14 days for a replacement or refund.
How can I find the brewing instructions for my specific tea?
Every T2 tea package features specific brewing icons that indicate the ideal water temperature and steeping time to ensure the perfect cup every time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized digital wallets like Apple Pay and Google Pay for a seamless checkout experience.